Location: Ahmedabad

Reporting to : Business Head – Global

Job Description :
Marketing & Turnover

• Responsible to meet the defined Turnover for the financial year.

Promotion & Business Development.

• Customer Greetings and Email marketing.
• Tele-calling.
• Data bank generation
• Lead generation from generated data bank

Operations.

• Send KYC to the new customers.
• Send short and detailed questionnaire to the customers.
• Review inquiries and Send quotation & sample as per requirement of customer.
• Receive and review PO form buyer and accept the PO if ok.
• Prepare Order Acceptance and other required documents from buyers and get the customer approval.
• Analyze the document requirement of the customer and check if it can be done or not.
• Co-ordinate with customer for all requirements.
• Send Dispatch Schedule to factory and share the dispatch instructions.
• Update Buyer about the status of the shipment.

Payment realization.

• Follow-up for payment and check with the bank.
• Maintain the payment cycle as agreed with the customer

Customer Complaint.

• Co-ordinate with the quality department and try to solve the same.
• Send the appropriate CAPA to customer to resolve the complaint.

Export shipment handling.

• Documentation for foreign payment and remittance for exhibition purpose.
• Make Proforma invoice
• Maintain monthly expense sheet for all exports.
• Check bank contract/LC.
• Sales analysis data

Documentation.

• Daily MIS; MTM and Monitoring sheet.
• All ISO files to be maintained.

MIS

• Daily MIS to be sent before 6.00 pm every day to Manager IB and Business Director.
• Monthly MIs of the department to be prepared before 6^th of every month.

Communication.

• To acknowledge all mails and respond within two hours.
• Any task if not accomplished within deadline it should be appropriately addressed and new task accomplishment date should be given.